When the word “hope” is used in business, a client of mine is always quick to remind that “hope is not a strategy”. This may ring true in work environments, but when it comes to our personal lives, our hearts are far softer in contemplating life. “They say a person needs three things to be truly happy in this world: … Read More
The Beauty of Real Conversation: Have We Lost It?
I couldn’t help but feel somewhat agitated, or maybe it was actually a bit sad, as I sat observing those around me while having a pedicure a few weeks ago. I witnessed: One woman arrive talking on her phone, followed by her choosing a polish colour using hand gestures and continuing to speak on her phone throughout her service, and … Read More